शिपिंग नीति

At SAMYAK MULTIPURPOSE PRIVATE LIMITED we are committed to providing a reliable and efficient shipping experience for all your daily essentials. Below is our detailed shipping policy to help you understand how we handle your orders:

Order Processing
Orders are processed and dispatched within 24 hours of confirmation, except on national or public holidays.
You will receive an email and/or SMS notification once your order has been shipped.
Shipping Locations
We currently ship orders across Nagpur and nearby areas. To check if we deliver to your area, simply enter your address at checkout.

Delivery Timelines
Min 2 hours - Max 6 working hours
Same-Day Shipping: Available for orders placed before 12:00 PM.
Standard Shipping: Orders placed after 12:00 PM will be shipped and delivered the next day.
Delivery timelines may vary due to weather, holidays, or unforeseen circumstances.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order in real time.

Shipping Restrictions
We do not ship orders outside of Nagpur or its nearby areas at this time.
Orders containing perishable items (e.g., fresh produce, dairy) must be received within the designated delivery window to ensure product quality.
Missed Deliveries
If delivery cannot be completed due to your unavailability, our delivery personnel will contact you to reschedule. Alternatively, the order will be returned, and you may need to place a new order.

Damaged or Missing Items
In the rare event that your order is damaged or items are missing, please contact our customer support within 24 hours of delivery at support@samyaksupermart.com or +91-70300 07350. We will resolve the issue promptly.

Customer Support
For any questions regarding shipping, delivery, or tracking, feel free to reach out to our support team at support@samyaksupermart.com or call us at +91-70300 07350.